Unable to run reports choosing CI or a Global Collections

Article Id: 129757

Status: Published

Updated On: 21-03-2019 08:27

Products:

CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum

Issue/Introduction:

CABI JasperReports Server do not show full list of Global Collections. The landscape filter is showing only one landscape which was decommissioned.

Cause:

Environment:

Windows
Linux
Spectrum 10.2

Resolution:

1.The landscape that was decommissioned must be removed manually from the mysql reporting landscape table.

2. Prior to integrating SRM with CABI JasperReports Server, you must download and install the 'Integration Components' on your CABI JasperReports Server. The 'Integration Components' lays down the CA Spectrum specific content in CABI JasperReports Server and helps to successfully enable the integration.

If you do not install the integration components, the integration may not work properly. After integrating SRM with CABI JasperReports Server, you must re-deploy the reports to sync up Jasper Reports with Spectrum upgrade, enhancements, and new reports.

Additional Information:

This issue is fixed in 10.2.3 and above.