Unable to remove a device from CAPC

Products

• CA Infrastructure Management
• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Despite deleting a device in Monitored Devices, it still shows in CAPC.

Environment

Release:
Component: IMADMN

Resolution

To fully remove a device from showing in CAPC you must remove it from all Data Sources that are providing it to CAPC.  For example, if you have NFA and the DA providing a device to CAPC, if you delete the DA entry in Monitored Devices, CAPC will continue to show the device because NFA is still syncing it to CAPC.