Unable to remove a device from CAPC

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Article ID: 129721

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

Despite deleting a device in Monitored Devices, it still shows in CAPC.

Environment

Release:
Component: IMADMN

Resolution

To fully remove a device from showing in CAPC you must remove it from all Data Sources that are providing it to CAPC.  For example, if you have NFA and the DA providing a device to CAPC, if you delete the DA entry in Monitored Devices, CAPC will continue to show the device because NFA is still syncing it to CAPC.