Article ID: 129612
CA Automation Suite for Data Centers - Configuration Automation
CA Client Automation - Asset Management
CA Client Automation - IT Client Manager
CA Client Automation
CA Client Automation - Remote Control
CA Client Automation - Asset Intelligence
CA Client Automation - Desktop Migration Manager
CA Client Automation - Patch Manager
On client the sd_jexec crashes as soon as a job is sent or a job check is initiated.
Logs show "Error init NLS" in the crash dump and in TRC_USD_SDAGENT_*.log.
SD Agent crashed while converting character to Unicode using CAWIN . This crash occurred when Windows Agent machine was upgraded to Windows 10 1809 with some Windows patches.
The issue resolved when Windows was again upgraded to the next patch version.
Please open a support case and request debug test fix T55L093 if the problem persist after upgrade Windows 10 to a newer patch version.