Which MDB tables correspond to the version control of the CIs in CA Service Desk Manager?
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Which MDB tables correspond to the version control of the CIs in CA Service Desk Manager?

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Article ID: 12960

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Updated On:

Products

CA Service Desk Manager CA Service Management - Service Desk Manager

Issue/Introduction

Which MDB tables correspond to the version control of the CIs in CA Service Desk Manager?

Environment

CA Service Desk Manager 17.x

Resolution

The data of the version control of the CIs is stored in the the nr_com (asset comments) MDB table.  

You may try to experiment with creating a select database query with a JOIN between tables nr_com and ca_owned_resource to extract data pertaining to versioning of CIs.

Additional Information

Please be aware that Broadcom Support cannot assist further with the creation of the query as it is outside the scope of Broadcom Support.