CA CSM Internal Server Error

Products

• CA Mainframe Software Manager (Chorus Software Manager)

Issue/Introduction

Suddenly Product Acquisition (PAS) Tasks are failing with 

org.apache.http.client.HttpResponseException: Internal Server Error


 

Cause

This was an problem with internal servers at the time the customer ran the task

Environment

Release:
Component: MSM

Resolution

This was an internal server error that occurred at the same time the customer tried to run their task.
Once the internal server error was resolved the customer was able to run their tasks successfully