SiteMinder Webagent : IBM HTTP Server not being detected while webagent configuration.
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SiteMinder Webagent : IBM HTTP Server not being detected while webagent configuration.

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Article ID: 129534

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Updated On: 04-29-2025

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

SiteMinder web agent configuration wizard doesn't recognize the IBM HTTP Server while  running the configuration, it doesn't detect the IHS this is same problem with a server that is running IBM HTTP Server 9.0 as well.

Environment

Product Name=CA SiteMinder Web Agent 
FullVersion=12.52.x
SiteMinder(r) Webagent :  12.52 SP01 

IBM HTTP Server : 8.5x and 9.0.x
OS Platform : Windows 2016 and 2019

Resolution

-> Add the below registry as below highlighted registry path.
 

 
-> Run the webagent configuration wizard to read the IHS webwebserver for configuration of webagent.
 

Additional Information

doc ref: https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/siteminder/12-52-01/troubleshooting/apache-based-agent-troubleshooting.html