Inquiry about App Version Mismatch between AXA UI and Crash Report

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Article ID: 129521

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Updated On:

Products

CA App Experience Analytics

Issue/Introduction



Users are reporting a mismatch in app version between the AXA UI (i.e. App version 3.2.0) and the crash report (i.e. App version 3.3.0).
What could cause this mismatch?

<Please see attached file for image>

Version Mismatch

Environment

Release:
Component: AXAENG

Resolution

AXA UI is just displaying the information from the App details and crash report.
We suggest you to share this details with the App Developers.
App Developers should able to explain further about this mismatch version.

Attachments

1558688787242000129521_sktwi1f5rjvs16fq4.jpeg get_app