Mail alerts not comming in CA Spectrum

Products

• CA Spectrum

Issue/Introduction

As we have updated the new mail id  in CA spectrum tool below path locater-->SANM-->All policies --> mail alerts.  After that no alert mails are coming 

Environment

Spectrum 10.X

Cause

The filters might have corrupted.

 

Resolution

Create new filter and check 
Once it is working then delete the old filter.

Repeat it for the remaining filters one by one.