Mail alerts not comming in CA Spectrum

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Article ID: 129478

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Updated On:

Products

CA Spectrum

Issue/Introduction

As we have updated the new mail id  in CA spectrum tool below path locater-->SANM-->All policies --> mail alerts.  After that no alert mails are coming 

Cause

The filters might have corrupted.

 

Environment

Spectrum 10.X

Resolution

Create new filter and check 
Once it is working then delete the old filter.

Repeat it for the remaining filters one by one.