Receiving an error 1053 when trying to start the CA SAM Application Server service on manager server

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Article ID: 129450

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Receiving a popup error 1053 when trying to start the CA SAM Application Server service on manager server

Cause

Files from the \soi\jsw\conf folder were missing on the server. 

Environment

Release:
Component: SOIMGR

Resolution

The following folders were deleted on the SOI manager server:
\soi\jsw\lib
\soi\jsw\conf

We restored the files from a backup location. The 'CA SAM Application Server service' came up now.