Receiving an error 1053 when trying to start the CA SAM Application Server service on manager server

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

Receiving a popup error 1053 when trying to start the CA SAM Application Server service on manager server

Environment

Release:
Component: SOIMGR

Cause

Files from the \soi\jsw\conf folder were missing on the server. 

Resolution

The following folders were deleted on the SOI manager server:
\soi\jsw\lib
\soi\jsw\conf

We restored the files from a backup location. The 'CA SAM Application Server service' came up now.