UIM 9.0.2 installation fails on clean windows 2008 R2 system


Article ID: 129329


Updated On:


DX Infrastructure Management NIMSOFT PROBES


When doing the UIM 9.02  install on a clean windows 2008 R2 64-bit system the installer is getting to 27% and stopping.
When I look at the distsrv logs we are getting a max restarts reached for the distsrv probe.

In the windows event log we are seeing the following error:
ctivation context generation failed for "C:\Program Files (x86)\Nimsoft\probes\service\distsrv\distsrv.exe". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.

How can we correct this problem?


the distsrv deployed with UIM 9.02 requires the Visual 2008 C++ 64-bit runtime libraries.
The installer only installs the Visual 2017 C++runtime libraries so this fails.


UIM 9.02
Any windows server version without C++ Runtime 2008 libraries already installed such as:
Windows 2008 R2
Windows 2012
Windows 2016



Download the MS Visual C++ 2008 64-bit Runtime  libraries and install them before starting the installer.

Download link: