Webview Fails to start with RejectedExecutionException

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Article ID: 129189

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Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

Experiencing issues on restarting
The IntroscopeWebViewConsole.log shows:

3/12/19 12:58:29.626 PM UTC [ERROR] [WebServer.RemoteClientConnectionManager] Unable to connect to EM CA-BroadCOM.glbltest.ca.GISinternal.com:5001,com.wily.isengard.postofficehub.link.net.DefaultSocketFactory - java.util.concurrent.RejectedExecutionException: Task [email protected] rejected from [email protected][Shutting down, pool size = 1, active threads = 1, queued tasks = 0, completed tasks = 2]

Upgraded from CA APM 10.5.2 to 10.5.2 SP2 , Not able to start Webview 

Environment

CA APM 10.5.2.52 SP2 

Resolution

Instead of starting WebView by the script WVCtrl.sh, Start via nohup. This will solve the issue.