SSO logon fails in a AWI cluster

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When using AWI in a clustered fashion with multiple Tomcat servers, in combination with SSO, the SSO login always fails on on one of both servers while the other works.

Cause

The Automation Engine does not handle the uppercase host name in UC_KDC_SETTINGS properly.

Environment

SSO
Tomcat cluster

Resolution

Workaround:

Use only lowercase for the host name in UC_KDC_SETTINGS, for instance:

HTTP=HTTP/host1.domain.local;HTTP/host2.domain.name.local


Solution: 
Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine
Automation Engine v12.3.0 - Release planned 2019-06-28
Automation Engine v12.2.3 - Release planned 2019-06-04
Automation Engine v12.1.5 - Release planned 2019-05-20
Automation Engine v12.0.8 - Available