Users cannot log in with their AD credentials

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

Having an issue with our APM  Environment where our users cannot log in to the APM Team Center with their credentials. The local Admin login works, but not using our Active Directory login credentials. 

Environment

CA APM 10.1 
LDAP Security using Active Directory.

Cause

Password on the account which connects to Active Directory has expired.

Resolution

Resetting the AD account password corrected the issue