SSI CANCELLED CONTINUOUSLY WHILE ZERT WAS ENABLED

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Article ID: 129115

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Updated On:

Products

CA CMDB for z/OS CA NetSpy Network Performance CA NetMaster Network Automation CA SOLVE CA NetMaster Network Management for SNA CA NetMaster Network Management for TCP/IP CA NetMaster File Transfer Management

Issue/Introduction

Some minutes after enabling zERT SMF records on TCP/IP the Net-
Master subsystem abended with a S0C4 followed by
an N-F08-00 abend:

*NZ8601 NMSSI ABEND S-0C4 JN=NMSSI DT=2019053 TM=23430942
*NZ8602 SRC=AB PRD=NMSSI VRS=V8.1 PUT=0003 ABC=S-0C4
*NZ8603 ALM=NMSSI057 ALO=0001D0A0 ACS=NM000F4S ACO=000103B8 

NetMaster subsystem was restarted 3 times but always abended after
sometime. Then cust disabled zERT and restarted NetMaster--no more
abends occurred. They had found PTF SO05698 describing a similar ab-
end but no correlation with zERT was related in the solution.

Is this the same error and then the abend is really related to zERT or is it
another problem?

Environment

OS: z/OS 2.3.

Resolution

Cust will apply PTF SO05698--per L2 Support--to resolve problem.