ntservices probe becomes unresponsive when saving configuration changes
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Article ID: 129108
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Updated On:
Products
DX Infrastructure ManagementNIMSOFT PROBES
Issue/Introduction
ntservices probe becomes unresponsive when trying to save configuration changes, e.g., doesnt close, respond or save the changes.
Cause
- GUI needed to be reloaded
Environment
- ntservices 3.40/3.42 - Robot version 7.97HF3 - OS: Windows Server 2016 64-bit
Resolution
- Select the ntservices probe v3.42 - Hold down the Shift key - Double-click the probe to reload the GUI from scratch - Access the probe and configure profiles - Problem was resolved (probe was properly-fully responsive)