Service Dashboard Outage History Start Time is not the same as the alarm time.

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Article ID: 129096

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Updated On:

Products

CA Spectrum

Issue/Introduction



In the "Outage History" the Start Time is always 5 seconds behind the time when the alarm occurs. Is there a specific reason for that? 

Environment

Release:
Component: SPCOCK

Resolution

This is functioning as designed.

Outage starts after 5 seconds of delay after alarms, to process any alarm as an outage.
We wait for 5 seconds to confirm it as an outage.