Set Emulation - Compatiblity Mode header for Internet Explorer


Article ID: 128969


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal


Our environment forces Internet Explorers Compatibility Mode to IE7 to ensure functionality of older business critical applications.  Unfortunately this causes display and functionality issues when accessing Identity Manager.

Is it possible to force the Internet Explorer compatibility mode within the Header for IDM?


Release: CAIDMB99000-14.0-Identity Manager-B to B


It is possible to force the Compatibility / Emulation by adding the "X-UA-Compatible" meta tag header to the index.jsp within the iam_im.ear file.

The header to force Internet Explorer to use the most current version for the emulation mode is:

<meta http-equiv="X-UA-Compatible" content="IE=edge">
Add this to the index.jsp in the following locations:


And one of the following depending on which user console configuration you are using (adding to both will not cause harm)


Additional Information

Please note, any patching that updates the full iam_im.ear file, which can occur in hotfixes, cumulative patches and during full upgrades, may and likely will require this to be reset as part of your Post Upgrade configuration steps once the patching / upgrading is complete.