AH00288: scoreboard is full, not at MaxRequestWorkers
Article ID: 128935
Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
AXIOMATICS POLICY SERVER
CA Single Sign On SOA Security Manager (SiteMinder)
CA Single Sign-On
Issue/Introduction
We're unning a CA Access Gateway (SPS) and this one reports the error :
[Fri Mar 01 09:53:55.553673 2019] [mpm_worker:error] [pid 8594:tid
4152100608] AH00288: scoreboard is full, not at MaxRequestWorkers
We'd like to know how to fix it.
[Fri Mar 01 09:53:55.553673 2019] [mpm_worker:error] [pid 8594:tid
4152100608] AH00288: scoreboard is full, not at MaxRequestWorkers
We'd like to know how to fix it.
Cause
The error is a known bug in Apache, which is solved in Apache 2.4.25 :
Bug 53555 - Scoreboard full error with event/ssl
A high-traffic web server using event MPM and mostly receiving HTTPS
requests frequently got the error "scoreboard is full, not at
MaxRequestWorkers" and showed very bad performance.
[...]
Fixed in 2.4.25
https://bz.apache.org/bugzilla/show_bug.cgi?id=53555
The CA Access Gateway (SPS) 12.52SP1CR01 run Apache 2.4.4
Third-Party Software Acknowledgments
Apache HTTP Web Server 2.4.4
https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/third-party-software-acknowledgments
The CA Access Gateway (SPS) 12.52SP1CR09 runs Apache 2.4.33 which will
solve this issue.
CA Access Gateway
| SalesForce | Internal | Issue Description |
| Case | Defect | |
| Number | ID | |
|------------+----------+----------------------------------------|
| 00949107 | DE342765 | OpenSSL is upgraded to OpenSSL 1.0.2o. |
| | | Apache is upgraded to Apache 2.4.33. |
https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/release-notes/cumulative-releases/defects-fixed-in-12-52-sp1-cr09#DefectsFixedin12.52SP1CR09-smsps
Please note that Policy Server 12.52SP1CR01 is Out of Support :
CA Single Sign-On (formerly CA SiteMinder) Release and Support
Lifecycle Dates
12.52 February 28, 2019 - EOS
https://support.ca.com/us/product-content/status/support-life-cycle/indexes/ca-single-sign-on-release-and-support-lifecycle-dates.html
Bug 53555 - Scoreboard full error with event/ssl
A high-traffic web server using event MPM and mostly receiving HTTPS
requests frequently got the error "scoreboard is full, not at
MaxRequestWorkers" and showed very bad performance.
[...]
Fixed in 2.4.25
https://bz.apache.org/bugzilla/show_bug.cgi?id=53555
The CA Access Gateway (SPS) 12.52SP1CR01 run Apache 2.4.4
Third-Party Software Acknowledgments
Apache HTTP Web Server 2.4.4
https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/third-party-software-acknowledgments
The CA Access Gateway (SPS) 12.52SP1CR09 runs Apache 2.4.33 which will
solve this issue.
CA Access Gateway
| SalesForce | Internal | Issue Description |
| Case | Defect | |
| Number | ID | |
|------------+----------+----------------------------------------|
| 00949107 | DE342765 | OpenSSL is upgraded to OpenSSL 1.0.2o. |
| | | Apache is upgraded to Apache 2.4.33. |
https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/release-notes/cumulative-releases/defects-fixed-in-12-52-sp1-cr09#DefectsFixedin12.52SP1CR09-smsps
Please note that Policy Server 12.52SP1CR01 is Out of Support :
CA Single Sign-On (formerly CA SiteMinder) Release and Support
Lifecycle Dates
12.52 February 28, 2019 - EOS
https://support.ca.com/us/product-content/status/support-life-cycle/indexes/ca-single-sign-on-release-and-support-lifecycle-dates.html
Environment
Policy Server 12.52SP1CR01 on RedHat 6;
CA Access Gateway (SPS) 12.52SP01CR01 on RedHat 6;
CA Access Gateway (SPS) 12.52SP01CR01 on RedHat 6;
Resolution
Upgrade the CA Access Gateway (SPS) to the latest version in order
to get the Apache running on 2.4.33.
to get the Apache running on 2.4.33.
Feedback
Powered by
