Autosys installation stuck on Oracle database connection test
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Article ID: 128884
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Updated On:
Products
CA Workload Automation AE - Business Agents (AutoSys)CA Workload Automation AE - Scheduler (AutoSys)CA Workload Automation Agent
Issue/Introduction
During an Autosys installation, the install appears to be stuck performing a database connection test and does not move forwward.
Cause
This issue can occur when the tnsnames.ora file has thousands of entries. The installer gets stuck scanning the tnsnames.ora file for the SID that was provided earlier during the install.
Environment
Release: Component: ATSYS
Resolution
We recommend creating a separate tnsnames.ora file with only the entries needed for the AEDB. By referencing it during the install it will perform the connection test very quickly.