Upgrade Vantage Web Client to R14.0.5 but receiving errors

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Article ID: 128874

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Updated On:

Products

CA Vantage Storage Resource Manager

Issue/Introduction

I was going to upgrade CA vantage webclient from R14 to R14.0.5 but every time the consoles install finished with error exitcode = -1. I checked the log that, there are summary in it:
134 Successes
0 Warnings
54 NonFatalErrors
0 FatalErrors
Execute Script/Batch file: Convert files to EBCDIC Part 7
Status: ERROR
Additional Notes: ERROR - Error while attempting to execute the installation script. 

Could you help to find out where causes the error or the NON-fatal error can be ignored? 

Environment

Release:
Component: VANT

Resolution

It looks as if the installation wasn't done correctly.

Before beginning your install:
1. Backup database (As this is upgrade) but keep it where it is
2. Delete apache-tomcat-8.0.29 from /uss/vantage/runtime/
3. Ensure that there is enough space in temp directory (Around 500mb), if there is not enough space in default temp, you can change it in : ( from unpaxed file) WCSetupDefault.properties and specify path in WCTEMPPATH

When the installer is run, select option to Install Tom Cat.