10.2.3 SS crashed in SNMP Trap processing after

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Article ID: 128865

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Updated On:

Products

CA Spectrum

Issue/Introduction

The output from the crash dump dump file shows the SS crashed in SNMP trap processing:

#0 0x00007f1737f5716a in __strcmp_sse42 () from /lib64/libc.so.6 
#1 0x00007f163265fd74 in cs_snmp_parse_v3_pdu () from /opt/SPECTRUM/lib/../SS/libhpse.so.1 
#2 0x00007f1632655f22 in cs_snmp_parse_pdu () from /opt/SPECTRUM/lib/../SS/libhpse.so.1 
#3 0x00007f1632650ab6 in SNMP_TrapResponseUnpack () from /opt/SPECTRUM/lib/../SS/libhpse.so.1 
#4 0x00007f1632628752 in HideSnmpTrapInternals::GetTrapResponse(int, _SNMP_PACKET_struct_tag**, std::basic_string<char, std::char_traits<char>, std::allocator<char> >&) () from /opt/SPECTRUM/lib/../SS/libhpse.so.1 
#5 0x00007f1632629069 in CsHPSETrapReceiver::DoTask() () from /opt/SPECTRUM/lib/../SS/libhpse.so.1 
#6 0x00007f16326280a6 in CsHPSETask::threadRun(void*) () from /opt/SPECTRUM/lib/../SS/libhpse.so.1 
#7 0x00007f1738265f41 in start_thread () from /lib64/libpthread.so.0 
#8 0x00007f1737ef3ccd in clone () from /lib64/libc.so.6 

Environment

Release:
Component: SPCCSS

Resolution

This is resolved in 10.3 and above with the following:

Symptom: SpectroSERVER crashes after upgrading to Spectrum 10.2.3 with BMP 301 
Resolution: SpectroSERVER will not crash while processing the SNMP received packet . 
(10.3.0, DE367704, 01104641) 

For 10.2.3 with Spectrum_10.02.03.BMP_10.2.302, this is resolved in Spectrum_10.02.03.D489:

DE406911 Details:
      01301902 -  SS crashing - need Spectrum_10.02.03.D382 built on Spectrum_10.02.03.BMP_10.2.302
     (DE406911, 01301902)