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'Repository file resource /ca_ppm/templates/reportStyleTemplate_null could not be loaded' Error When Running A Report
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Article ID: 128863
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
After an upgrade, when running a report, this error is shown:
Repository file resource /ca_ppm/templates/reportStyleTemplate_null could not be loaded
Environment
Release: Component: PPMJSP
Resolution
From Clarity PPM, execute the job 'Create and Update Jaspersoft Users'.
If this does not resolve the issue:
Open Advanced Reporting.
In the menu, go to View > Repository
Expand the contents from the server appearing in the left pane
Expand 'Themes'
Right click on 'ca_ppm_default'
Choose 'Set as Active Theme'
Finally, from Clarity PPM, execute the job 'Create and Update Jaspersoft Users'.