'Repository file resource /ca_ppm/templates/reportStyleTemplate_null could not be loaded' Error When Running A Report
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Article ID: 128863
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Updated On:
Products
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS - Application
Clarity PPM On Premise
Issue/Introduction
After an upgrade, when running a report, this error is shown:
Repository file resource /ca_ppm/templates/reportStyleTemplate_null could not be loaded
Environment
Release:
Component: PPMJSP
Resolution
From Clarity PPM, execute the job 'Create and Update Jaspersoft Users'.
If this does not resolve the issue:
- Open Advanced Reporting.
- In the menu, go to View > Repository
- Expand the contents from the server appearing in the left pane
- Expand 'Themes'
- Right click on 'ca_ppm_default'
- Choose 'Set as Active Theme'
- Finally, from Clarity PPM, execute the job 'Create and Update Jaspersoft Users'.
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