'Repository file resource /ca_ppm/templates/reportStyleTemplate_null could not be loaded' Error When Running A Report

book

Article ID: 128863

calendar_today

Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

After an upgrade, when running a report, this error is shown:

Repository file resource /ca_ppm/templates/reportStyleTemplate_null could not be loaded

Environment

Release:
Component: PPMJSP

Resolution

From Clarity PPM, execute the job 'Create and Update Jaspersoft Users'.

If this does not resolve the issue:

Open Advanced Reporting.
In the menu, go to View > Repository
Expand the contents from the server appearing in the left pane
Expand 'Themes'
Right click on 'ca_ppm_default'
Choose 'Set as Active Theme'
Finally, from Clarity PPM, execute the job 'Create and Update Jaspersoft Users'.

Feedback

thumb_up Yes

thumb_down No