Session recording cannot be mounted after upgrade to 3.0.3.

Products

• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager (PAM)

Issue/Introduction

We found the session recording cannot be mounted after upgrade to 3.0.3. The error message is listed below:

"PAM-CM-0141: Mount unsuccessful. Please contact administrator"

Environment

PAM 3.0.x

Cause

* character was not being accepted for password during mounting.

Resolution

This is a defect that has been fixed in newer versions of PAM, i.e. 3.2 and later versions.