Session recording cannot be mounted after upgrade to 3.0.3.

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Article ID: 128841

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

We found the session recording cannot be mounted after upgrade to 3.0.3. The error message is listed below:

"PAM-CM-0141: Mount unsuccessful. Please contact administrator"

Cause

* character was not being accepted for password during mounting.

Environment

PAM 3.0.x

Resolution

This is a defect that has been fixed in newer versions of PAM, i.e. 3.2 and later versions.