Agile Central - Unexpected Results on a Page
book
Article ID: 128836
calendar_today
Updated On:
Products
CA Agile Central On Premise (Rally)
CA Agile Central SaaS (Rally)
Show More
Show Less
Issue/Introduction
At times, the browser may display unexpected results due to a corrupt or stale cache. This article outlines the steps involved in clearing cache in various browsers.
Environment
Release: Component: ACPREM
Resolution
Chrome
Click the menu botton in the top right corner Click Advanced Click "Clear Browsing Data" Ensure "All Time" is chosen in Time Range Uncheck "Browsing history" Uncheck "Cookies and other site data" Check "Cached images and files" Click "Clear data"
Alternatively in Chrome, you can clear cache and cookies for just the site you're on -- see video at
https://broadcom.box.com/v/clearcacheandcookies
Firefox
Click the menu button in the top right corner Click "Privacy & Security" on the left menu Click the "Clear Data" button Uncheck "Cookies and Site Data" Check "Cached Web Content" Click the "Clear" button
Internet Explorer / Edge
Click the Start menu Click Settings In "Find a Setting", type "Internet Options" Click "Internet Options" On the General tab, click "Delete" Check only the top option for "Temporary Internet files and website files" Click the "Delete" button Click "OK"
Feedback
thumb_up
Yes
thumb_down
No