Redirection from Webagent to Option pack is happening intermittently

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Article ID: 128584

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

We are facing an issue in Legacy Federation Services where when our client is initiating an SP-initiated request to SiteMinder, and the Option Pack is receiving the request only intermittently.

We are facing an issue where when our client is sending an SP-initiated request to SiteMinder, and the Option Pack is receiving the request only intermittently.  However, we can see the request in webagent webserver access logs; although it's not seen in the FWSTrace log. This is happening in Production and reproducible in Stage as well.

Environment

Policy Server and Federation Services version: R12.52SP1CR6
Legacy FSS
FWS Application Server: JBoss

Resolution

Increased WAOP's JBoss comm buffer size.