When a new instance of an open alarm comes in with a new User_tag, is the User tag updated?
Article ID: 128565
DX Infrastructure ManagementNIMSOFT PROBES
Is it expected that The user_tag1 or user_tag2 fields of an open alarm (NAS_ALARMS) are updated when an additional instance of the same suppressed alarm comes in with an updated user_tag?
Release: Component: UIMNAS
In NAS 9.06 and any previous NAS version when a new instance of a new alarm comes in with a new User_tag the user tags are NOT updated. In NAS 9.06HF5 (DE364025) when a new instance of a new alarm comes in with a new User_tag the user tags ARE updated. in NAS 9.06T3 (DE404865) the probe has been provided with a key to determine which is the default behavior: update the key update_user_tag = no/yes
EXAMPLE: 1. Probe generates an alarm from a robot that contain User_tag1=FIRST 2. Alarm is stored in NAS_ALARMS with User_tag1=FIRST 3. Robot controller is updated with a new User_tag1=NEW 4. probe generates new instance of the same alarm on the next check; alarm contains the new User_tag1=NEW 5. Alarm count is increased in NAS_ALARMS for the alarm > Count increases but user_tag1 is still user_tag1=FIRST
Results: NAS 9.06 (and any previous version): user_tag1 is updated
NAS 9.06HF5 user_tag1 is not updated
NAS 9.06T3 With key: update_user_tag = no --> user_tag1 is not updated With key: update_user_tag = yes --> user_tag1 is updated
NAS 9.06T3 is a test build. This key will be included in the a future release of UIM. If this Test build is needed please contact CA Support