Infrastructure Manager alarm subconsole does not update alarms without manually forcing a refresh

book

Article ID: 128530

calendar_today

Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

When alarms reach the alarm subconsole they are not updating (neither count nor Time Received).
 

Cause

- nas configuration

Environment

- UIM 8.5.1 or higher
- nas v9.06 or nas v9.06 HF3 
- IM v4.10 Rev 1.0
- nasv9.06 

 

Resolution

In the nas.cfg:

set supp_divisor = 1 

versus the default setting of 100.