After installing the BiRT Reports module into Workbench, when the user right clicks on a project and selects Reports he sees about 8 of them when there should be over 100. Only this one user affected. Everyone else can see all the reports with no problems.
CA Harvest SCM v13.0.3
He resolved the problems by changing the "scope" of the reports from "project" to "broker". After this, the user was able to see all the reports.