No actions assigned to My Accounts

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Article ID: 128508

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal

Issue/Introduction

CA Identity Portal (IP) Users cannot see any actions associated with their accounts (Home - My Profile - My Accounts - Actions ). When the drop down is selected it remains "Loading" or appears empty.

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My Accounts

Cause

This is expected behavior.

Environment

CA Identity Portal 14.x
CA Identity Suite 14.x

Resolution

User options are only made available to the Actions menu if they are enabled as Elements of the Endpoint

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Elements

Attachments

1558689426590000128508_sktwi1f5rjvs16fvy.jpeg get_app
1558689423597000128508_sktwi1f5rjvs16fvx.jpeg get_app