Clarity PPM: Integration Data Loader unable to update OBS

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Article ID: 128498

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The custom Integration Data Loader job runs and completes and loads the resource details, except for the OBS information.

There are no errors in the error folder.

Cause

The Integration Data Loader job is not an out-of-the-box Clarity job, but is put in place by the SaaS team as the job needs to have the following configurations as indicated in:
https://docops.ca.com/ca-ppm-saas/15-5-1/en/add-ins-and-integrations/add-in-integration-adaptor-ca-ppm-saas-only

 

Environment

Release:
Component: ODENV

Resolution

If the custom Integration Data Loader job runs and completes and loads the resource details, except for the OBS information, please check the 
Integration Adaptor file for syntax issues and be sure it follows the format as explained in section "Integration Adaptor Resource OBS Associations" of the documentation.

Organization Breakdown Structure (OBS) associations are supported for any OBS that is available to the resource object.
To associate a resource instance to an OBS, add the following prefix to the ID of the target OBS: ~OBSAssoc_. 

For example, if your resource OBS has an ID of my_resource_obs,
the header row attribute is:
~OBSAssoc_my_resource_obs

with value:
/Top Unit Name/Next Level Unit Name/Target Unit Name