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Errors and No Metrics using Bootstrap Agent for Weblogic JVM on Linux

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Article ID: 128421

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction


The Weblogic application log has excessive number of bellow ERROR messages and NO Introscope agent log file is getting created. No Front-end HTTP metrics are getting reported as a result.

[ERROR] [IntroscopeAgent] A problem occurred while loading the tracers for .. .. ..

Cause

Issue with the Bootstrap ACC package for Weblogic on Unix 

Note: Bootstrap Agent on Windows works but Unix  

 

Environment

Weblogic on Linux.
CA APM 10.7 Bootstrap Agent 
CA ACC 

Resolution

Workaround: 

Uninstall the bootstrap Agent and use the non-bootstrap agent package for implementation. 
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