Errors and No Metrics using Bootstrap Agent for Weblogic JVM on Linux

Article Id: 128421

Status: Published

Updated On: 01-03-2019 13:44

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , INTROSCOPE

Issue/Introduction:

The Weblogic application log has excessive number of bellow ERROR messages and NO Introscope agent log file is getting created. No Front-end HTTP metrics are getting reported as a result.

[ERROR] [IntroscopeAgent] A problem occurred while loading the tracers for .. .. ..

Cause:

Issue with the Bootstrap ACC package for Weblogic on Unix

Note: Bootstrap Agent on Windows works but Unix

Environment:

Weblogic on Linux.
CA APM 10.7 Bootstrap Agent
CA ACC

Resolution:

Workaround:

Uninstall the bootstrap Agent and use the non-bootstrap agent package for implementation.