Data Forms not creating event

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Article ID: 128419

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Updated On:

Products

OBLICORE GUARANTEE

Issue/Introduction

After creating a Data Loading Form, events are stuck in "Pending" status. Using the "Load Pending Records" option is not effective - the records remain stuck.

Cause

In the t_log table, there is an error of the following form:

error : "Name" attribute in "AdapterConfiguration/InputFormatCollection/InputFormat/InputFormatFields/InputFormatField[4]" node is empty or contains illegal characters ("SLA Applicability"). Legal characters are A-Z, a-z, 0-9 and _ . 

Environment

Release:
Component: OBLCRE

Resolution

As per the error message, the input field names for Data Mapping cannot contain spaces, only alphanumerics and underscore. Correcting this allows the form to work.