Discovered devices don't have the host name set

Article Id: 128274

Status: Published

Updated On: 27-02-2019 10:15

Products:

CA Infrastructure Management , CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling

Issue/Introduction:

While trying to export Inventory lists it was noted that many devices had only IP address, and not Host Name set.. Why would the host name not be set?

Environment:

Any CAPM environment

Resolution:

If an IP doesn't resolve to a hostname, the attribute of HostName will be blank within the UI. SystemName does not depend on hostname. If SNMP MIB OID sysName is not not empty, we are going to fill in system name attribute on the device item no matter if Hostname is resolved or not