UIM alarms are not cleared in Spectrum
Article ID: 128054
Updated On:
Products
CA Spectrum
Issue/Introduction
When the UIM alarms are automatically cleared, they are not cleared in CA Spectrum side.
Only when the UIM alarms are manually acknowledged in Infrastructure Manager, they are cleared in CA Spectrum side
Only when the UIM alarms are manually acknowledged in Infrastructure Manager, they are cleared in CA Spectrum side
Cause
Actually the UIM alarms are not automatically acknowledged/deleted in UIM side. An alarm with level "clear" is generated instead.
If this checkmark is NOT set, an alarm with level "clear" will not acknowledge and delete all alarms based on the same suppression key.
Environment
CA Spectrum 10.3.0 and CA UIM 9.02
Resolution
Check on "Accept automatic 'acknowledgment' of alarm" checkbox, on the NAS probe, in Setup TAB, Message Suppression sub-TAB:
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