Try to change the manager or resource field in the New UX and field changes to blank or another name

Article Id: 127995

Status: Published

Updated On: 26-02-2019 08:28

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

In the new UX (User Experience/UI), when changing the out-of-the-box Manager field or any other Resource type drop-down field, the system behaves in an unpredictable way:

1. The change is effective immediately and the new Manager's name stays in the field

2. After selecting a new Manager, immediately after the field becomes empty and stays empty

3. After selecting a new Manager, immediately after the field becomes empty and then change back to the selected user

STEPS TO REPRODUCE

1. Go to 'Home' -> click on 'Link to New User Experience'

2. In the New UX go into a project

3. Go to the Manager/Resource field, click on the drop-down arrow

4. Select the name from the list

5. Click away from the field

6. Go back to the Manager/Resource field and start typing to search for the name, select one name

7. Click away from the field

Expected Results: For the new name to be saved

Actual Results: Name disappears

<Please see attached file for image>

Environment:

CA PPM v15.5.1.240

Resolution:

Defect DE46556 was raised for this and this is resolved in v15.6