CA Process Automation: Increase logging levels for ITPAM Agent logs
Article ID: 127984
CA Service Desk Manager - Unified Self Service
CA Service Management - Service Desk Manager
Process Automation Manager
CA Process Automation Base
This document will outline the steps to modify the logging levels for ITPAM Agent logs.
CA IT Process Automation 4.3.03
Follow the steps below for increasing log levels for ITPAM Agent:
- Go to C:\Program Files\CA\PAM Agent\PAMAgent\.c2orepository\.c2oagentresources\properties;
- Open log4j.xml;
- Search for <root> section;
- Change "priority value" to INFO.
If the process requiring logging is run directly on the Orchestrator, then the appropriate log4j.xml file can be found at <PAM>\server\c2o\conf\