Do not display Submit button on an offering/form
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Do not display Submit button on an offering/form

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Article ID: 127932

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Updated On: 12-16-2024

Products

CA Service Catalog

Issue/Introduction

Is there a way to create a Service Offering that just has a link (to a requirement) without displaying or allowing the user to click on the submit button?

Basically, all we want is the user to click a link on the service offering form.

Environment

CA Service Catalog

Resolution

It is not recommended to perform such a customization.

1.  One configuration option via the Service Catalog Configuration interface that we offer is:

User Request Method -> Shopping Cart -> One-Click Submit (Lets users request one or more offerings by adding them to a shopping cart)

But this is a Radio button, meaning it forces to select One-Click submit or Shopping Cart.  It does not let both options to be disabled and this impacts all offerings 

2. Other options might be to heavily customize CSS/XSL/Javascript to hide the buttons, as the requirement is specifically for disabling Submit/Add to cart options for just one specific offering. Be aware that such customizations might in fact cause more damage to rest of the product areas than help. 

A better option might be that in that offering/form, put some very bright fonts to warn users that the offering is just for linking and not for submissions.