SiteMinder Policy Server Worker Threads data is not showing In Investigator
Article ID: 127857
Updated On:
Products
APP PERF MANAGEMENT
CA Application Performance Management Agent (APM / Wily / Introscope)
CUSTOMER EXPERIENCE MANAGER
INTROSCOPE
Issue/Introduction
Cannot see Worker Thread Data under SiteMinder Node in the Introscope Investigator.
Cause
Per CA Engineering, the Worker Threads are NOT Configured in the SM Console in Policy Server to reflect in CA APM.
Environment
CA APM 10.7
CA APM for SSO 13.2
CA Siteminder 12.8
CA APM for SSO 13.2
CA Siteminder 12.8
Resolution
Modify the Worker Threads values in Siteminder Console in Policy Server and restart the Policy Server.
Make sure to run a proper load on Policy Server.
You can use then smtest tool to test the stress on the Policy Server.
Make sure to run a proper load on Policy Server.
You can use then smtest tool to test the stress on the Policy Server.
Additional Information
How to run smtest tool on command line?
https://comm.support.ca.com/kb/how-to-run-smtest-tool-on-command-line/kb000022101
Configure the minimum and maximum number of worker threads that Policy Server uses
https://docops.ca.com/ca-single-sign-on/12-8/en/configuring/policy-server-configuration/policy-server-performance
Siteminder Test Tool Usage
https://www.youtube.com/watch?v=EU5Q2cW3P38&app=desktop
CA Single Sign On 12.8 - Run a Stress Test
https://docops.ca.com/ca-single-sign-on/12-8/en/using/test-tool/run-a-stress-test/
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