net_connect probe throws gui error for some profiles along with GUI crash

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Article ID: 127845

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

For some profiles on testing a service it throws error as below and probe GUI crashes

<Please see attached file for image>

net_connect gui error


Run-time error '91'
Object variable or With block variable not set

Cause

Caused due to corruption of configuration

Environment

UIM 8.5x 
net_connect 3.3x

Resolution

Resolution is to delete the service for which we are getting error and add it back again .
Please see steps below

1, Error see as below when service related to a profile is tested using Test Connect

<Please see attached file for image>

net_connect_gui_error

2.Delete the service

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delete service

3.Add the service back again

<Please see attached file for image>

add net_connect service again


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add service

5.Save the configuration

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restart probe

Attachments

1558689685760000127845_sktwi1f5rjvs16g0z.png get_app
1558689683858000127845_sktwi1f5rjvs16g0y.png get_app
1558689681952000127845_sktwi1f5rjvs16g0x.png get_app
1558689680066000127845_sktwi1f5rjvs16g0w.png get_app
1558689678311000127845_sktwi1f5rjvs16g0v.png get_app
1558689675349000127845_sktwi1f5rjvs16g0u.png get_app