Cancel of the approval of the password view
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Cancel of the approval of the password view

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Article ID: 127844

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) CA Privileged Access Manager (PAM)

Issue/Introduction



On the workflow request feature, I received the approval to view the account password and auto login. Now, I completed to work related to it. I would like to cancel the workflow request from me, not by the approver. 

The reason why I think so is that I would like to raise new workflow request for the next day. On the current behavior, once I receive the approval, I cannot raise new workflow request for the next day becauae I can view the password and connect the target server by auto login. 

Even if there is not the feature to cancel the workflow request, it is ok that there is the feature that I can raise new workflow request while I have the approval to use/view for the target account. 

Is it possible to meet this expectation?

Environment

Release:
Component: CAPAMX

Resolution

There is not a specific feature the customer expects.The end user needs to ask the approver to delete a specific approved request, and after the approver deletes it, the end user can raise new request for the next day.