Links on Portlets are removed when exported

Article Id: 127822

Status: Published

Updated On: 29-03-2019 08:08

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

Hyperlinks are not appearing when exporting portlet to Excel.

Cause:

This is caused by a limitation in Excel

There cannot be a single text value in a formula that exceeds 255 characters

If SSO and deeplinks are used, it is possible that the external link defined in properties.xml is greater than 255.

Environment:

All supported versions of Clarity PPM

Resolution:

Currently there is no resolution/workaround as this is not a Clarity PPM issue but a limitation found in Excel.