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Links on Portlets are removed when exported
book
Article ID: 127822
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
Hyperlinks are not appearing when exporting portlet to Excel.
Cause
This is caused by a limitation in Excel
There cannot be a single text value in a formula that exceeds 255 characters
If SSO and deeplinks are used, it is possible that the external link defined in properties.xml is greater than 255.
Environment
All supported versions of Clarity PPM
Resolution
Currently there is no resolution/workaround as this is not a Clarity PPM issue but a limitation found in Excel.