The Featured Offerings are no being saved

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Article ID: 127810

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Customer is trying to set Featred Offerings in Service Catalog, however, after saving the Offerings as Featured, they are not saved, and don't appeas in the Featured Offeirng Panel.

Cause

The data in usm_featured_offering table was corrupted

Environment

Service Catalog 17.1

Resolution

They cleaned up the usm_featured_offering table and set all the offerings as featured again