alarms forwarded from NAS 8.x to 9.x are corrupted

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Article ID: 127760

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

When forwarding alarms from a remote hub that is running NAS 8.x to a hub running NAS 9.x using the internal NAS Replication & Forwarding functionality, alarm messages appear garbled and contain corrupted special characters.

Environment

Release:
Component: UIMSTD

Resolution

This is currently not supported - the NAS code branch (8.x or 9.x) must be identical between the sending and receiving NAS.

To resolve the issue, upgrading the sending NAS to 9.x and the corruption will no longer occur.