CA Rally: Export csv file does not bring back the details entered on Risks field

Article Id: 127523

Status: Published

Updated On: 19-02-2019 18:58

Products:

CA Agile Central On Premise (Rally) , CA Agile Central On Premise (Rally) , CA OPS/MVS Event Management & Automation , CA Agile Central SaaS (Rally) , CA Agile Central SaaS (Rally)

Issue/Introduction:

On the Portfolio item, user entered a value for Risks field(Text field). From the Portfolio item page, add the Risks from show columns. then tried to do an export as CSV. The generated report does not bring back the text that was entered for Risks field.

Cause:

Risk is a work item now, so if user have field call "Risks" before. The name conflict for the Risks(Work item)
The export file just show how many Risks(work item) for the PI, but not showing the Risks(Text type) content.

Environment:

Release:
Component: ACSAAS

Resolution:

From the workspace setting page, change the Field name from "Risks" to "Risks_xxxxx". Then no more name conflict issue. The export file could show the text detail for "Risks_xxxxx"