CA Rally: Export csv file does not bring back the details entered on Risks field

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Article ID: 127523

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Updated On:

Products

CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

On the Portfolio item, user entered a value for Risks field(Text field). From the Portfolio item page, add the Risks from show columns. then tried to do an export as CSV. The generated report does not bring back the text that was entered for Risks field. 
 

Cause

Risk is a work item now, so if user have field call "Risks" before. The name conflict for the Risks(Work item) 
The export file just show how many Risks(work item) for the PI, but not showing the Risks(Text type) content. 

Environment

Release:
Component: ACSAAS

Resolution

From the workspace setting page, change the Field name from "Risks" to "Risks_xxxxx". Then no more name conflict issue. The export file could show the text detail for "Risks_xxxxx"