Server Error in Web Service Application

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Article ID: 127506

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I am getting an error when trying to use a web service call from other applications to IT Asset Manager.
Memory gates checking failed because the free memory (180580352 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests.

Environment

Release:
Component: ARGIS

Resolution

This error is caused by memory limitations.
Possible causes to check:
  • Have your systems team review IIS settings. Optimize app pool settings.
  • Stop any unnecessary applications or services.
  • Increase memory on the server.