Server Error in Web Service Application

Article Id: 127506
Status: Published
Updated On: 19-02-2019 13:18
Products:
CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager
Issue/Introduction:



I am getting an error when trying to use a web service call from other applications to IT Asset Manager.
Memory gates checking failed because the free memory (180580352 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests.

Environment:

Release:
Component: ARGIS

Resolution:

This error is caused by memory limitations.
Possible causes to check:

  • Have your systems team review IIS settings. Optimize app pool settings.
  • Stop any unnecessary applications or services.
  • Increase memory on the server.