ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Server Error in Web Service Application


Article ID: 127506


Updated On:


CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


I am getting an error when trying to use a web service call from other applications to IT Asset Manager.
Memory gates checking failed because the free memory (180580352 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests.


Component: ARGIS


This error is caused by memory limitations.
Possible causes to check:
  • Have your systems team review IIS settings. Optimize app pool settings.
  • Stop any unnecessary applications or services.
  • Increase memory on the server.