COMMQ file grows to high usage even with few queued up agent messages.

Products

• ESP Workload Automation

Issue/Introduction

The ESP COMMQ file had 100% utilization.

Environment

Component: Workload Automation ESP

Release: All

Resolution

In COMMQ file, there can be data related to Report Server. When Report Server STC is not running, ESP will try to write JOB tracking data for up to one hour when ESP STC is restarted. The data can't be cleared by any command or utility. Each time a HISTFILE record is added or changed, the Tracking Manager writes the key to the COMMQ file. ESP reads the keys in the COMMQ file and passes the matching HISTFILE records to the Report Server, which updates the database.

To clear the data, you can: Once reconnected the data will pass to the Rserver database

1. Issue RSERVER command to stop OPER RSERVER STOP,  so that no more Report Server data be written to COMMQ file.
2. Next issue the start command OPER RSERVER START PORT(????) HOST(xyz.abc.com)

Additional Information

Report Server Commands