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Content packages not working


Article ID: 127214


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


After the upgrade content package is not working in DEV. When attempting to package the content I noticed Content Packager process does not trigger.


Component: ODENV


When we opened one of the instances of Content Packager process in Test environment we captured process_version_id in the URL, we then went back to Dev environment opened any process definition and replaced process_version_id in the URL with the one from Test environment and clicked enter. We noticed Content Packager process was in Draft status, after we validated and activated it, we were able to successfully create content packages.