Install all Server components together for APM 10.7 HF 24 and later.

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

I am installing APM 10.7 HF 24 and later. Should I install all the server components at the same time?

Environment

APM 10.7 HF 24 and Later

Resolution

Yes. APM 10.7 HF#24 upgraded the embedded Jetty version for the EM, so many library reference changes took place. The recommendation is to upgrade all server-side components including EM, Webview, Workstation etc. at same time to avoid any potential compatibility issues.