mon config service PPM-020 when trying to configure probe

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

When we are trying to change mon_config_service configuration through adminconsole, we reached the following error:

Configuration was unable to be retrieved.

Message: Server Error: Unsupported adapter request for probe at address /prod/hub_mst/HIDDEN_SERVER_NAME/mon_config_service
Resolution: Please use either the Thick Client or Raw Configure for this probe Error Code: PPM-020

This probe may not support this configuration. Click Raw Configure to configure using Raw Configure. Thanks.

Cause

The probe documentation for the Monitoring Configuration Service states

"Change mon_config_service Probe Settings

Modify the default values for the mon_config_service probe using the Raw Configure function in Admin Console."

Environment

Release:
Component: CAUIM

Resolution

Use Raw config in Admin Console to modify the default settings for this probe