mon config service PPM-020 when trying to configure probe
Article ID: 127166
Updated On:
Products
DX Infrastructure Management
NIMSOFT PROBES
Issue/Introduction
When we are trying to change mon_config_service configuration through adminconsole, we reached the following error:
Configuration was unable to be retrieved.
Message: Server Error: Unsupported adapter request for probe at address /prod/hub_mst/HIDDEN_SERVER_NAME/mon_config_service
Resolution: Please use either the Thick Client or Raw Configure for this probe Error Code: PPM-020
This probe may not support this configuration. Click Raw Configure to configure using Raw Configure. Thanks.
Configuration was unable to be retrieved.
Message: Server Error: Unsupported adapter request for probe at address /prod/hub_mst/HIDDEN_SERVER_NAME/mon_config_service
Resolution: Please use either the Thick Client or Raw Configure for this probe Error Code: PPM-020
This probe may not support this configuration. Click Raw Configure to configure using Raw Configure. Thanks.
Cause
The probe documentation for the Monitoring Configuration Service states
"Change mon_config_service Probe Settings
Modify the default values for the mon_config_service probe using the Raw Configure function in Admin Console."
Environment
Release:
Component: CAUIM
Component: CAUIM
Resolution
Use Raw config in Admin Console to modify the default settings for this probe
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