How to determine all of the ERROR HOLDs in the SMP/e environment after install of the product and/or its maintenance?

Products

• Datacom
• DATACOM - AD
• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware

Issue/Introduction

How to determine all of the ERROR HOLDs in the SMP/e environment after install of the product and/or its maintenance?

Environment

z/OS SMP/e

Resolution

After completion of a product install or product maintenance, to determine all of the PTFs marked in ERROR and their resolving PTFs which need to be applied, run a job similar to the following to identify the set of such resolving PTFs.

Generate an exception SYSMOD report for your SMP/E environment using the REPORT ERRSYSMODS ZONE(zonelist). The zonelist shown here are the standard target (CAIT0) and distribution (CAID0) zones for CA products:

        //SMPE   EXEC PGM=GIMSMP,REGION=0M
        //SMPCSI   DD DISP=SHR,DSN=your.CSI
        //SMPHOLD  DD DISP=SHR,DSN=your.HOLDDATA
        //SMPLOG   DD DUMMY
        //SMPOUT   DD SYSOUT=*
        //SMPRPT   DD SYSOUT=*
        //SMPLIST  DD SYSOUT=*
        //SMPSNAP  DD SYSOUT=*
        //SYSPRINT DD SYSOUT=*
        //SMPPUNCH DD SYSOUT=*
        //SMPPTFIN DD DUMMY
        //SMPCNTL  DD *
        SET BOUNDARY(GLOBAL).
        REPORT  ERRSYSMODS  ZONES(CAIT0,CAID0).
        /*

 

Additional Information

For more information on SMP/e REPORT ERRSYSMODS command, see the IBM SMP/E V3R4.0 Commands documentation.

For CA Chorus Software Manager (CSM) how-do, see TEC604639 "Generate an Exception SYSMOD Report for an SMP/E Environment"  https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec604639.html